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ABOUT OUR BUSINESS
The SlabTracker workflow is easy to integrate.
If you still have have questions, we have answers.
Intake + Submission ID
Customer drops off order. The shop takes some info, photos, and service level. Customer receives an immediate, digital receipt. Later, the shop provides the SUBMISSION ID for tracking.
Customer Updates
SlabTracker automatically scans PSA and CGC statuses. Customers track their orders three ways: 1. email link, 2. website portal , 3. automatic push notifications for each step change.
Grade + PSA Cert Imports
Once grading is complete, shops push the certs and grades, giving customers easy and quick access to their card value, pop report, and slab images. Send quick notes when the order arrives at the shop.
Frequent Questions
What if I need help setting up SlabTracker?
We are always available to help. We also provide setup guides for iFrame embedding, certificate imports, order imports, and PSA token configuration. For additional help, email support@slabtracker.net.
Where does SlabTracker store data?
We run SlabTracker and store all order data on Amazon Web Services (AWS). We are a secure, cloud-based platform and all order information and customer data are protected.
What happens if I lose internet connection?
Since SlabTracker is cloud-based, you'll need an Internet connection to access it. However, all your data is safely stored in the cloud and will be available once you're back online.
Can multiple staff members use SlabTracker?
Yes. Multiple users can access SlabTracker, making it easy for your entire team to manage orders and update customers. We also have a multi-shop model for those businesses with more than one location.
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